What are the steps to a good e-commerce strategy?



1- Brochure ware: This is an important starting point. The website will provide clear information about your products and services and will be primarily based on the material in the corporate brochure.


2- Providing customer support and enabling transactions:
To create a brochure on the web is not enough; you must build interaction with your audience. Give precise information and tips about your products; advise your clients and potential customers in order to encourage them to deal with you. Benefits: building credibility and increase traffic.

"Customer support is the most beneficial - and least applauded- application on the web" Michael Dell, CEO of DELL computers.